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Pressure Point Massage

FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our services, policies, and more. We aim to provide you with the information you need to enhance your experience with us. If you have a question that isn't answered here, feel free to reach out to our support team for assistance!

  • What is your cancellation policy?
    We kindly request at least 24-hour notice for any cancellations. This allows us to offer your appointment time to other clients who may be waiting for services.
  • How can I schedule an appointment?
    Booking your relaxation session is easy! You can schedule directly through our website at www.acupointmassage.com or by calling us at (561) 557-2222. Our friendly staff will help find the perfect time for your visit.
  • Do you accept walk-ins?
    While we do our best to accommodate walk-ins, we recommend calling ahead at (561) 557-2222 to ensure we have space available for your desired service. This helps us provide you with the dedicated attention you deserve.
  • What is Acupoint Massage?
    Acupoint massage, also known as acupressure, is a traditional healing practice with roots in China dating back to 2000 BCE. Based on Traditional Chinese Medicine (TCM) principles, our therapists apply precise manual pressure to specific points on your body called acupoints. This gentle yet effective technique helps release tension, improve circulation, and restore your body's natural balance.
  • What if I have additional questions?
    We're here to help! If you have any questions not covered in our FAQ, please contact us at (561) 557-2222. Our knowledgeable team is always happy to assist you.
  • Who owns Acupoint Massage?
    We're proudly owned and operated by a mother-daughter duo passionate about bringing the best of Chinese holistic healing traditions to North Palm Beach. Our family-owned business combines generations of knowledge with modern techniques for a truly unique experience.
  • What are your business hours?
    We're open Monday through Saturday from 10AM to 7PM to accommodate your busy schedule. We're closed on Sundays to allow our team to rest and rejuvenate.
  • Where are you located and is parking available?
    We're conveniently located in the Northlake Promenade Shoppes in North Palm Beach, Florida. You'll find plenty of free parking just outside our spa, making your visit stress-free from start to finish.
  • Is it okay to use tobacco, marijuana, or drink alcohol before my massage?
    For the best experience and therapeutic benefits, we ask that you refrain from using tobacco, recreational drugs, or alcohol at least 4 hours before your appointment. Since massage releases toxins from muscles into your bloodstream, the effects of substances can be intensified afterward, often unpleasantly. Some medications may also affect your massage experience, so please inform your therapist about any medications you're taking.
  • Can anyone receive a massage?
    Massage therapy is generally beneficial for most people. However, certain health conditions may require special consideration. Please inform your therapist about any medical conditions, such as high blood pressure, pregnancy, or recent surgeries so they can tailor your session appropriately. Your safety and comfort are our top priorities.
  • How often should I receive a massage?
    The ideal frequency depends on your personal needs and wellness goals. Some clients benefit from weekly or bi-weekly sessions, while others find monthly treatments sufficient for maintenance. After your session, your therapist will discuss their findings and recommend an optimal schedule based on your specific requirements.
  • What types of massage therapies do you offer?
    We offer a comprehensive range of massage therapies including Swedish, deep tissue, sports, hot stone, and couples massage. Each therapy is thoughtfully designed to address specific needs—whether you're seeking relaxation, pain relief, or muscle recovery. View our full massage menu here.
  • What are the benefits of massage therapy?
    Massage therapy offers numerous health and wellness benefits: Deep Relaxation: Release stress and anxiety while promoting overall calm Pain Relief: Alleviate chronic discomfort including back pain, headaches, and migraines Enhanced Circulation: Stimulate blood flow to deliver oxygen and nutrients to tissues, speeding recovery Improved Flexibility: Increase joint mobility and muscle elasticity Better Sleep Quality: Enjoy improved sleep patterns and help manage insomnia Immune System Support: Strengthen your body's natural defenses Increased Energy: Experience revitalized energy levels after releasing muscle tension
  • When should I avoid getting a massage?
    For your safety and comfort, we recommend postponing your massage if you have a fever, cold, or contagious skin condition. The first trimester of pregnancy generally requires special consideration, as do certain active medical treatments like chemotherapy. If you have serious health concerns, we suggest consulting your healthcare provider before scheduling your appointment.
  • How do I choose the right type of massage for me?
    If you're looking for pure relaxation, a Swedish massage provides the perfect gentle experience. For addressing muscle tension or chronic pain, our deep tissue or sports massage offers targeted relief. Not sure which is right for you? Our experienced therapists can guide you to the ideal treatment based on your unique needs and goals.
  • What if I need to use the bathroom?
    We recommend using the bathroom before your session begins, but if nature calls during your massage, please don't hesitate to let your therapist know. We want you completely relaxed, not focused on discomfort. Your therapist will provide directions and wait for you to return before continuing.
  • Is it okay to ask for more or less pressure?
    Absolutely! Your comfort is essential to a beneficial massage experience. Our therapists will check in with you during your session, but we always encourage you to speak up if you'd like adjustments to pressure or focus areas. Clear communication helps us deliver the perfect massage for your needs.
  • Do I need to completely undress for my session?
    Not at all. Your massage therapist will invite you to undress to your personal comfort level and step out of the room while you prepare. Throughout your entire massage, you'll remain professionally draped with only the area being worked on exposed, ensuring your privacy and comfort at all times.
  • Should I be quiet or talk during my massage?
    The purpose of your massage is to relax both mind and body, so there's no obligation to maintain conversation. Many clients prefer to close their eyes and enjoy the quiet. However, we always encourage you to communicate any needs or discomfort. Whether you prefer silence or light conversation, we'll follow your lead to ensure your optimal relaxation
  • What if I fall asleep and snore or drool?
    Falling asleep during massage is incredibly common and actually a wonderful compliment to your therapist! It shows you're truly relaxed. If you snore or drool, please don't worry—our experienced therapists have seen it all before and consider it a sign of success. Your comfort is our priority.
  • What can I expect after my massage therapy session?
    Everyone responds differently to massage therapy, but most clients experience deep relaxation immediately afterward. You may notice increased energy following this initial relaxation period. Depending on your treatment, you might enjoy relief from muscle aches, reduced tension, and improved range of motion lasting several days. Many clients report feeling lighter, standing taller, having more energy, and experiencing enhanced productivity.
  • What should I do after I receive a massage?
    Give yourself some additional time after your massage to continue relaxing and fully absorb the benefits. Drinking water or green tea helps your body flush toxins released during your session. This is especially important after deep tissue or therapeutic massage, as these techniques stimulate circulation while releasing water, salt, and minerals from your muscles.
  • Is it normal to feel sore after a massage?
    Some muscle tenderness after a massage is not uncommon, especially following deep tissue work. This temporary soreness typically subsides within 24-48 hours. To minimize discomfort, stay well-hydrated before and after your session, engage in gentle stretching, and consider soaking in a warm Epsom salt bath. These simple steps will help maximize your massage benefits while reducing any post-treatment tenderness.
  • What types of facial treatments do you offer?
    We offer a diverse range of facial treatments tailored to address various skin concerns and goals. Our menu includes deep cleansing facials, anti-aging treatments, brightening facials, acne solutions, and more. Each service is designed to provide specific benefits for your unique skin type. View our complete facial menu here.
  • Why do I need facials?
    Regular facials are essential for maintaining optimal skin health rather than simply being a luxury indulgence. These professional treatments increase circulation, stimulate skin renewal, and can significantly improve conditions like acne, redness, and rosacea. Facials serve as powerful preventative care to minimize premature aging while promoting lighter, brighter, more youthful skin. They provide benefits that home care alone cannot achieve.
  • Should I avoid certain skincare products before my facial?
    For optimal results and comfort, we recommend discontinuing use of strong exfoliants, retinol products, and any intense active ingredients 2-3 days before your facial appointment. These products can increase skin sensitivity and may cause irritation when combined with professional treatments.
  • How often should I get a facial?
    For optimal skin health and visible results, we recommend scheduling a professional facial every 3-4 weeks. This timeframe aligns with your skin's natural cell turnover cycle, allowing for consistent improvement and maintenance of your skin's condition. Your esthetician may suggest a personalized schedule based on your specific skin needs and goals.
  • How do I prepare for my facial?
    For the best results, arrive with a clean face if possible and avoid applying heavy makeup before your appointment. Be prepared to discuss your skin concerns, current skincare routine, and any allergies with your esthetician so they can customize your treatment accordingly.
  • Can I get a facial if I have sensitive skin?
    Absolutely! Our skilled estheticians specialize in working with all skin types, including sensitive skin. During your consultation, please inform us about any sensitivities or reactions you've experienced in the past. We'll customize your facial with gentle products and techniques specifically formulated for sensitive skin to ensure a comfortable, beneficial experience.
  • What is a facial?
    A facial is a rejuvenating skincare treatment designed to cleanse, exfoliate, and nourish your skin. Our professional facials defend against aging by treating damaged and dull skin with specialized techniques and premium ingredients. Each session begins with thorough cleansing and exfoliation to remove toxins and debris, followed by treatments that open pores, tighten skin, and replenish essential nutrients for a healthy, youthful glow.
  • Can I open my eyes during the facial?
    Yes, you're welcome to open your eyes at any time during your facial. However, we recommend keeping them closed when possible to enhance your relaxation and prevent products from accidentally getting into your eyes. Your esthetician will guide you through each step of the treatment.
  • What should I expect during a facial?
    Your facial experience begins with a personalized skin analysis and consultation with your licensed esthetician. They'll then perform a thorough cleansing, exfoliation, and if needed, gentle extractions to clear congested pores. Your treatment continues with customized masks, serums, and moisturizers selected specifically for your skin type and concerns. Throughout the process, you'll also enjoy relaxing facial massage techniques to enhance circulation and absorption of beneficial ingredients.
  • Do facials hurt?
    Most facial treatments are deeply relaxing and comfortable. While extractions (the clearing of clogged pores) may cause momentary mild discomfort, our skilled estheticians use gentle techniques to minimize any sensation. Your comfort is always our priority, and we encourage you to communicate with your esthetician throughout your treatment if you experience any discomfort
  • What skincare routine should I follow after my facial?
    Following your facial, your esthetician will provide personalized aftercare recommendations based on your skin type and the specific treatment you received. Generally, we suggest gentle cleansing, hydration, and diligent sun protection for the first several days. Your esthetician may also recommend specific products to enhance and extend your results at home.
  • Can I wear makeup after a facial?
    While your skin can certainly tolerate makeup after a facial, we recommend waiting at least 6 hours before application. This allows your skin to fully absorb the beneficial nutrients from your treatment and maximizes the rejuvenating effects. When you do apply makeup, your skin will likely look more radiant with improved product application
  • What should I avoid after a facial?
    To maximize the benefits of your facial, we recommend avoiding direct sun exposure, swimming pools, saunas, and strenuous exercise for at least 24 hours following treatment. It's also best to postpone applying heavy makeup and using exfoliating products during this time to allow your skin to fully recover and absorb the beneficial ingredients from your facial.
  • What is your cancellation policy?
    We kindly request at least 24-hour notice for any cancellations. This allows us to offer your appointment time to other clients who may be waiting for services.
  • How can I schedule an appointment?
    Booking your relaxation session is easy! You can schedule directly through our website at www.acupointmassage.com or by calling us at (561) 557-2222. Our friendly staff will help find the perfect time for your visit.
  • Do you accept walk-ins?
    While we do our best to accommodate walk-ins, we recommend calling ahead at (561) 557-2222 to ensure we have space available for your desired service. This helps us provide you with the dedicated attention you deserve.
  • What is Acupoint Massage?
    Acupoint massage, also known as acupressure, is a traditional healing practice with roots in China dating back to 2000 BCE. Based on Traditional Chinese Medicine (TCM) principles, our therapists apply precise manual pressure to specific points on your body called acupoints. This gentle yet effective technique helps release tension, improve circulation, and restore your body's natural balance.
  • What if I have additional questions?
    We're here to help! If you have any questions not covered in our FAQ, please contact us at (561) 557-2222. Our knowledgeable team is always happy to assist you.
  • Who owns Acupoint Massage?
    We're proudly owned and operated by a mother-daughter duo passionate about bringing the best of Chinese holistic healing traditions to North Palm Beach. Our family-owned business combines generations of knowledge with modern techniques for a truly unique experience.
  • What are your business hours?
    We're open Monday through Saturday from 10AM to 7PM to accommodate your busy schedule. We're closed on Sundays to allow our team to rest and rejuvenate.
  • Where are you located and is parking available?
    We're conveniently located in the Northlake Promenade Shoppes in North Palm Beach, Florida. You'll find plenty of free parking just outside our spa, making your visit stress-free from start to finish.
  • Is it okay to use tobacco, marijuana, or drink alcohol before my massage?
    For the best experience and therapeutic benefits, we ask that you refrain from using tobacco, recreational drugs, or alcohol at least 4 hours before your appointment. Since massage releases toxins from muscles into your bloodstream, the effects of substances can be intensified afterward, often unpleasantly. Some medications may also affect your massage experience, so please inform your therapist about any medications you're taking.
  • Can anyone receive a massage?
    Massage therapy is generally beneficial for most people. However, certain health conditions may require special consideration. Please inform your therapist about any medical conditions, such as high blood pressure, pregnancy, or recent surgeries so they can tailor your session appropriately. Your safety and comfort are our top priorities.
  • How often should I receive a massage?
    The ideal frequency depends on your personal needs and wellness goals. Some clients benefit from weekly or bi-weekly sessions, while others find monthly treatments sufficient for maintenance. After your session, your therapist will discuss their findings and recommend an optimal schedule based on your specific requirements.
  • What types of massage therapies do you offer?
    We offer a comprehensive range of massage therapies including Swedish, deep tissue, sports, hot stone, and couples massage. Each therapy is thoughtfully designed to address specific needs—whether you're seeking relaxation, pain relief, or muscle recovery. View our full massage menu here.
  • What are the benefits of massage therapy?
    Massage therapy offers numerous health and wellness benefits: Deep Relaxation: Release stress and anxiety while promoting overall calm Pain Relief: Alleviate chronic discomfort including back pain, headaches, and migraines Enhanced Circulation: Stimulate blood flow to deliver oxygen and nutrients to tissues, speeding recovery Improved Flexibility: Increase joint mobility and muscle elasticity Better Sleep Quality: Enjoy improved sleep patterns and help manage insomnia Immune System Support: Strengthen your body's natural defenses Increased Energy: Experience revitalized energy levels after releasing muscle tension
  • When should I avoid getting a massage?
    For your safety and comfort, we recommend postponing your massage if you have a fever, cold, or contagious skin condition. The first trimester of pregnancy generally requires special consideration, as do certain active medical treatments like chemotherapy. If you have serious health concerns, we suggest consulting your healthcare provider before scheduling your appointment.
  • How do I choose the right type of massage for me?
    If you're looking for pure relaxation, a Swedish massage provides the perfect gentle experience. For addressing muscle tension or chronic pain, our deep tissue or sports massage offers targeted relief. Not sure which is right for you? Our experienced therapists can guide you to the ideal treatment based on your unique needs and goals.
  • What if I need to use the bathroom?
    We recommend using the bathroom before your session begins, but if nature calls during your massage, please don't hesitate to let your therapist know. We want you completely relaxed, not focused on discomfort. Your therapist will provide directions and wait for you to return before continuing.
  • Is it okay to ask for more or less pressure?
    Absolutely! Your comfort is essential to a beneficial massage experience. Our therapists will check in with you during your session, but we always encourage you to speak up if you'd like adjustments to pressure or focus areas. Clear communication helps us deliver the perfect massage for your needs.
  • Do I need to completely undress for my session?
    Not at all. Your massage therapist will invite you to undress to your personal comfort level and step out of the room while you prepare. Throughout your entire massage, you'll remain professionally draped with only the area being worked on exposed, ensuring your privacy and comfort at all times.
  • Should I be quiet or talk during my massage?
    The purpose of your massage is to relax both mind and body, so there's no obligation to maintain conversation. Many clients prefer to close their eyes and enjoy the quiet. However, we always encourage you to communicate any needs or discomfort. Whether you prefer silence or light conversation, we'll follow your lead to ensure your optimal relaxation
  • What if I fall asleep and snore or drool?
    Falling asleep during massage is incredibly common and actually a wonderful compliment to your therapist! It shows you're truly relaxed. If you snore or drool, please don't worry—our experienced therapists have seen it all before and consider it a sign of success. Your comfort is our priority.
  • What can I expect after my massage therapy session?
    Everyone responds differently to massage therapy, but most clients experience deep relaxation immediately afterward. You may notice increased energy following this initial relaxation period. Depending on your treatment, you might enjoy relief from muscle aches, reduced tension, and improved range of motion lasting several days. Many clients report feeling lighter, standing taller, having more energy, and experiencing enhanced productivity.
  • What should I do after I receive a massage?
    Give yourself some additional time after your massage to continue relaxing and fully absorb the benefits. Drinking water or green tea helps your body flush toxins released during your session. This is especially important after deep tissue or therapeutic massage, as these techniques stimulate circulation while releasing water, salt, and minerals from your muscles.
  • Is it normal to feel sore after a massage?
    Some muscle tenderness after a massage is not uncommon, especially following deep tissue work. This temporary soreness typically subsides within 24-48 hours. To minimize discomfort, stay well-hydrated before and after your session, engage in gentle stretching, and consider soaking in a warm Epsom salt bath. These simple steps will help maximize your massage benefits while reducing any post-treatment tenderness.
  • What types of facial treatments do you offer?
    We offer a diverse range of facial treatments tailored to address various skin concerns and goals. Our menu includes deep cleansing facials, anti-aging treatments, brightening facials, acne solutions, and more. Each service is designed to provide specific benefits for your unique skin type. View our complete facial menu here.
  • Why do I need facials?
    Regular facials are essential for maintaining optimal skin health rather than simply being a luxury indulgence. These professional treatments increase circulation, stimulate skin renewal, and can significantly improve conditions like acne, redness, and rosacea. Facials serve as powerful preventative care to minimize premature aging while promoting lighter, brighter, more youthful skin. They provide benefits that home care alone cannot achieve.
  • Should I avoid certain skincare products before my facial?
    For optimal results and comfort, we recommend discontinuing use of strong exfoliants, retinol products, and any intense active ingredients 2-3 days before your facial appointment. These products can increase skin sensitivity and may cause irritation when combined with professional treatments.
  • How often should I get a facial?
    For optimal skin health and visible results, we recommend scheduling a professional facial every 3-4 weeks. This timeframe aligns with your skin's natural cell turnover cycle, allowing for consistent improvement and maintenance of your skin's condition. Your esthetician may suggest a personalized schedule based on your specific skin needs and goals.
  • How do I prepare for my facial?
    For the best results, arrive with a clean face if possible and avoid applying heavy makeup before your appointment. Be prepared to discuss your skin concerns, current skincare routine, and any allergies with your esthetician so they can customize your treatment accordingly.
  • Can I get a facial if I have sensitive skin?
    Absolutely! Our skilled estheticians specialize in working with all skin types, including sensitive skin. During your consultation, please inform us about any sensitivities or reactions you've experienced in the past. We'll customize your facial with gentle products and techniques specifically formulated for sensitive skin to ensure a comfortable, beneficial experience.
  • What is a facial?
    A facial is a rejuvenating skincare treatment designed to cleanse, exfoliate, and nourish your skin. Our professional facials defend against aging by treating damaged and dull skin with specialized techniques and premium ingredients. Each session begins with thorough cleansing and exfoliation to remove toxins and debris, followed by treatments that open pores, tighten skin, and replenish essential nutrients for a healthy, youthful glow.
  • Can I open my eyes during the facial?
    Yes, you're welcome to open your eyes at any time during your facial. However, we recommend keeping them closed when possible to enhance your relaxation and prevent products from accidentally getting into your eyes. Your esthetician will guide you through each step of the treatment.
  • What should I expect during a facial?
    Your facial experience begins with a personalized skin analysis and consultation with your licensed esthetician. They'll then perform a thorough cleansing, exfoliation, and if needed, gentle extractions to clear congested pores. Your treatment continues with customized masks, serums, and moisturizers selected specifically for your skin type and concerns. Throughout the process, you'll also enjoy relaxing facial massage techniques to enhance circulation and absorption of beneficial ingredients.
  • Do facials hurt?
    Most facial treatments are deeply relaxing and comfortable. While extractions (the clearing of clogged pores) may cause momentary mild discomfort, our skilled estheticians use gentle techniques to minimize any sensation. Your comfort is always our priority, and we encourage you to communicate with your esthetician throughout your treatment if you experience any discomfort
  • What skincare routine should I follow after my facial?
    Following your facial, your esthetician will provide personalized aftercare recommendations based on your skin type and the specific treatment you received. Generally, we suggest gentle cleansing, hydration, and diligent sun protection for the first several days. Your esthetician may also recommend specific products to enhance and extend your results at home.
  • Can I wear makeup after a facial?
    While your skin can certainly tolerate makeup after a facial, we recommend waiting at least 6 hours before application. This allows your skin to fully absorb the beneficial nutrients from your treatment and maximizes the rejuvenating effects. When you do apply makeup, your skin will likely look more radiant with improved product application
  • What should I avoid after a facial?
    To maximize the benefits of your facial, we recommend avoiding direct sun exposure, swimming pools, saunas, and strenuous exercise for at least 24 hours following treatment. It's also best to postpone applying heavy makeup and using exfoliating products during this time to allow your skin to fully recover and absorb the beneficial ingredients from your facial.

© 2025 Acupoint Massage

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